Health Grove Clinic
Health Restored, Life Renewed
Fees
Fees & Cancellation
Questions about Fees and Medical Insurance
​
What do appointments cost?​
Physiotherapy
Initial appointments - £85
Follow-up sessions - £65
Osteopathy
Initial appointments - £85
Follow-up sessions - £65.
Pilates
1:1 sessions - £60
2:1 sessions - £90 (£45 per person)
​
How long are the sessions?
Initial appointments are 45 minutes
Follow-up sessions are 30 minutes
This allows time for reassessment, manual therapy and exercise progression.
Pilates sessions are 60 minutes
​​
Do you accept private medical insurance?​
The clinic is able to invoice BUPA directly for their clients, but only for physiotherapy, not osteopathy.
Clients who have policies with other insurers (including AXA-PPP, Aviva, Vitality, WPA, Healix) are asked to settle their bills at the clinic and seek reimbursement from their insurer. Any relevant invoice will be provided.
​
How can I pay for my session?
We accept payment by card, bank transfer or cash. We prefer payment at the time of booking your appointment
​
Cancellation Policy​​
What is your cancellation policy?
We understand that life can be unpredictable, and sometimes plans change. To ensure we can serve all our clients fairly, here’s our policy on late cancellations and no-shows:
If you let us know more than 24 hours in advance that you can’t make your appointment, there will be no charge. We appreciate the heads-up!
If you cancel with less than 24 hours' notice, or should you miss your appointment without any notice, we will need to charge you the full appointment fee. We really hate to do this, but we have to maintain fairness to our other clients.
**Please note that insurance companies do not cover charges for late cancellations or no-shows, so any fees will be your responsibility.
We understand that unexpected circumstances arise, so don’t hesitate to communicate with us. We’re here to help!​​
What Do Patients Say?
"Minal helped me regain strength and confidence in my hand. Her step-by-step guidance and gentle approach made recovery feel manageable."
Rachel P., Hand Post-Surgical